Privacy Policy – 1947 Game

1. Overview

This Privacy Policy explains how 1947 Game collects, stores, uses and protects the personal information of users who register and use the platform. It applies to all users of the 1947 Game website and mobile application, including players based in Pakistan who deposit and withdraw in PKR.

By creating an account on 1947 Game, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the Terms and Conditions. Where this policy refers to "we", "us" or "our", it refers to 1947 Game. Where it refers to "you" or "your", it means you as a registered or prospective user of the platform.

We recognise that Pakistani players want to know their financial and personal data is handled responsibly. Whether you are depositing via JazzCash for a PSL bet, managing your Live Casino balance or checking your Slots history, the data generated during those activities is handled under the principles set out here.

2. Data We Collect

2.1 Registration Data

When you create a 1947 Game account, we collect the information you provide directly, which includes:

• Full name as it appears on your national identity card or passport
• Date of birth (required for age verification — all users must be 18+)
• Mobile number registered in Pakistan
• Email address
• Username and encrypted password
• City or region of residence within Pakistan

2.2 Identity Verification Data

When you request a withdrawal or when the platform requires verification, you may be asked to provide a copy of your CNIC (Computerised National Identity Card), passport or other government-issued identification. This data is used solely for identity and age verification purposes.

2.3 Financial and Transaction Data

Each time you deposit or withdraw funds, we record the transaction details including the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, bank transfer or card), the transaction timestamp and the transaction reference number. We do not store full mobile wallet PINs, card numbers or banking credentials. Payment processing is handled by our payment gateway partners.

2.4 Gameplay and Betting Data

We record your betting activity, game history, session durations, stakes placed, odds accepted and outcomes across all product areas — Sports Betting (including Cricket, PSL and T20 markets), Casino, Live Casino, Slots and Bingo. This data is used for account management, fraud prevention, responsible gaming monitoring and platform improvement.

2.5 Technical and Device Data

When you access 1947 Game, our servers automatically collect certain technical information including your IP address, device type, operating system, browser type and version, referring URL, pages visited and session duration. On our mobile app, we may also collect device identifiers. This data helps us identify technical issues, prevent fraud and optimise the platform experience for Pakistani users on a variety of devices.

3. How We Use Your Data

1947 Game uses the personal data we collect for the following purposes:

• Account Management: To create and maintain your account, verify your identity and age, process login requests and keep your profile information up to date.
• Transaction Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card methods, and to maintain accurate records of all financial activity on your account.
• Platform Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse and other prohibited conduct. Unusual account or betting patterns may trigger an automated or manual review.
• Responsible Gaming: To enforce deposit limits, cooling-off periods and self-exclusion requests you have set on your account, and to monitor for patterns that may indicate problematic gaming behaviour.
• Customer Support: To respond to your queries, process complaints and resolve disputes relating to bets, transactions or account actions.
• Platform Improvement: To analyse how users interact with Sports Betting, Casino, Slots and Bingo products, and to improve platform performance, navigation and content relevance for Pakistani users.
• Legal and Compliance: To meet record-keeping and compliance obligations, respond to lawful requests from authorities and enforce our Terms and Conditions.
• Communications: To send you important account notices, transaction confirmations and, where you have opted in, information about bonuses, promotions and platform updates relevant to your activity.

4. Legal Basis for Processing

We process your personal data on the following legal bases depending on the purpose:

• Contractual Necessity: Processing required to create and manage your account, process transactions in PKR and deliver the gaming services you have registered for.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring and platform improvement — where these interests do not override your fundamental privacy rights.
• Legal Obligation: Processing required to comply with applicable record-keeping, anti-money-laundering and identity verification obligations.
• Consent: Where you have opted in to receive promotional communications, we process your contact details on the basis of your consent. You may withdraw this consent at any time through your account notification settings.

5. Data Sharing

1947 Game does not sell, rent or trade your personal data. We share data only in the following limited and necessary circumstances:

5.1 Payment Processing Partners

To process PKR deposits and withdrawals, we share necessary transaction data with payment gateway providers that operate the JazzCash, Easypaisa, Raast and bank transfer integrations. These providers process data only as required to complete the specific transaction and are contractually obligated to protect your data.

5.2 Game and Software Providers

Our Casino, Live Casino and Slots products are powered by third-party game providers. When you access these games, a session token and anonymised player identifier may be shared with the game provider to authenticate your session. Full personal details such as your name or CNIC number are not passed to game providers.

5.3 Platform Technology Partners

We use technology partners for hosting, analytics, customer support software and fraud detection. These partners process data on our behalf under data processing agreements and are not permitted to use your data for their own purposes.

5.4 Legal and Regulatory Requirements

We may disclose personal data where required to do so by a lawful request from a relevant authority. We will only comply with requests that are properly authorised and will notify you where legally permissible to do so.

6. Data Retention

We retain your personal data for as long as your account remains active. Following account closure, we retain certain data for a defined period to meet our legal record-keeping obligations, handle any outstanding disputes, and support fraud investigations. The general retention periods we apply are:

• Account registration and identity data: up to 5 years following account closure
• Financial and transaction records: up to 5 years following the transaction date
• Betting and gaming history: up to 3 years following account closure
• Customer support communications: up to 2 years following the resolution of the relevant query
• Technical and device logs: up to 12 months on a rolling basis

Where retention beyond these periods is required to handle an active dispute, comply with a lawful authority request or investigate suspected fraud, data may be held for a longer period proportionate to those specific circumstances. Once the applicable retention period expires, data is securely deleted or anonymised.

7. Security

1947 Game implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

• TLS encryption for all data transmitted between your device and our servers
• Encrypted storage of passwords — plain-text passwords are never stored
• Two-factor authentication options available on your account for additional login security
• Strict internal access controls — only authorised personnel with a legitimate operational need can access personal data
• Regular security reviews and monitoring of platform infrastructure
• Secure payment gateway integrations for all PKR deposit and withdrawal processing

Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to affect your rights, we will notify you as promptly as reasonably practicable and take immediate steps to contain and investigate the incident.

You also have a role in keeping your account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your permission.

8. Cookies & Tracking Technologies

1947 Game uses cookies and similar technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

8.1 Essential Cookies

These cookies are required for the platform to function. They manage your login session, remember your account preferences, maintain your active betting slip and ensure secure navigation between pages. You cannot opt out of essential cookies without affecting core platform functionality.

8.2 Analytics Cookies

We use anonymised analytics cookies to understand how players use different parts of the platform — which game categories are visited most, how users navigate to the Deposit section, and where technical issues occur. The data collected is aggregated and does not identify you personally.

8.3 Functional Cookies

Functional cookies remember choices you make — such as your preferred language, recently viewed games, and display preferences — so you do not have to reconfigure them each visit.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using the core features of 1947 Game, but may affect certain convenience features like saved preferences.

9. Your Privacy Rights

As a user of 1947 Game, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].

10. Minors

1947 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires users to confirm they are 18 or older, and we may request identity documents to verify this at any time.

If we become aware that a minor has registered an account or provided personal data through the platform, we will immediately suspend the account, delete the associated personal data and return any deposited funds via the original PKR payment method. If you believe a minor has accessed the platform, please contact our support team immediately.

11. Changes to This Policy

1947 Game may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When material changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top.

We will notify you of significant changes via a notice on the platform or to the contact details registered on your account where reasonably practicable. Your continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you should discontinue use of the platform and may request account closure.

12. Contact & Data Queries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please reach out to the 1947 Game team through the following channels: